The Mailbox, Birmingham

Transforming the former Royal Mail sorting office to one of Europe’s largest mixed-use shopping destinations

Opened in 1998, the Mailbox was until 2015 an uncovered shopping village, housing leading international fashion and home design stores with canal-side restaurants.

Following customer feedback, a sky-lit glass roof was erected, covering shoppers from inclement weather and encouraging visitors to spend more time browsing and enjoying leisure time.

In addition to cost managing the design and installation of the new roof, fresh store frontages were designed and the refurbishment included updated finishes and the installation of new lighting.  





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Sara Boonham

Sara Boonham
Head of Cost Management UK